Introduction Welcome to Eat Grow Thrive (accessible at enjoyablemealtimes.com). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, book virtual therapy sessions, submit intake forms, or interact with us in any way.
Eat Grow Thrive is a virtual feeding and speech therapy practice operated by Elizabeth Cazier, M.S. CCC-SLP, CLC (Utah-based LLC). All services are provided remotely across the United States.
1. Information We Collect
A. Information You Provide Directly
- Contact details: name, email address, phone number
- Appointment and intake information: date of birth (child/client), concerns, medical/feeding history, insurance/Medicaid details (for pre-authorization purposes only), preferred session times
- Payment information: processed securely via third-party providers (Stripe or PayPal) – we do not store full card details
- Messages or communications sent through contact forms or email
B. Automatically Collected Information
- Device and browser information: IP address, browser type/version, operating system, referring URL
- Usage data: pages visited, time spent, links clicked
- Cookies and similar technologies: used for site functionality, analytics (Google Analytics), and essential preferences (e.g., remembering form progress)
We do not collect or store protected health information (PHI) directly on the website. Any health-related details shared during intake or sessions are handled in compliance with HIPAA through secure, HIPAA-compliant tools (Google Meet for sessions, encrypted forms where applicable).
2. How We Use Your Information
We use the information we collect to:
- Provide and manage virtual therapy services (scheduling, reminders, session preparation)
- Process bookings, payments, and intake forms
- Communicate with you (appointment confirmations, follow-ups, resources)
- Improve our website and services (analytics on usage patterns)
- Comply with legal obligations (e.g., record-keeping requirements for licensed healthcare providers)
- Send occasional non-marketing updates (e.g., policy changes, service announcements)
We do not use your information for marketing without explicit consent.
3. HIPAA Compliance & Protected Health Information
- All virtual therapy sessions are conducted via Google Meet using our professional, HIPAA-compliant account.
- No protected health information (PHI) is stored on the website itself.
- Intake forms collect only the minimum necessary information required for coordination and billing; sensitive details are discussed securely during sessions or transmitted through encrypted channels.
- We follow HIPAA Security Rule standards for administrative, physical, and technical safeguards when handling any PHI shared during care.
4. Sharing Your Information
We do not sell your personal information. We may share information only in these limited circumstances:
- With service providers (e.g., booking platform, payment processors, hosting provider) who are bound by confidentiality and security obligations
- With collaborating professionals (e.g., Registered Dietitian) only with your explicit consent or as necessary for coordinated care
- To comply with legal requirements, court orders, or to protect the rights, property, or safety of Eat Grow Thrive, our clients, or the public
- In the event of a business transition (merger, acquisition), your information may be transferred under the same privacy protections
5. Cookies & Tracking Technologies
We use essential cookies for site functionality (e.g., session management, form completion). Analytics cookies (Google Analytics) help us understand site usage anonymously. You can manage cookie preferences through your browser settings or our cookie banner (if implemented).
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, correct, or delete personal information we hold about you
- Request restriction of processing
- Object to certain processing
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at hello@enjoyablemealtimes.com. We will respond within 30 days (or as required by law).
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
9. International Users
The website is hosted in the United States. If you access it from outside the U.S., your information may be transferred to and processed in the U.S. By using the site, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.
